Shipping

📍 CHANGE OF DELIVERY SITE Your shipping address can only be changed if the order has not been fulfilled. If it's already in motion, please contact the shipping carrier to reroute to an alternate address.

🌕 ORDER ABORT Due to our swift supply chain, we can't accept any order cancellations.

INTERNATIONAL SHIPPING: Timing varies based on cosmic conditions and shipping rates.

Always remember, to allow 1-5 business days for us to process your order. If your order seems to be taking longer than expected, do not hesitate to contact us for an interstellar update on its status.

🪐 OUR FITNESS COMMITMENT At Kati Fitness, we aim to provide the highest level of customer care. We're committed to building a community of lifelong customers, and we'll do everything within our power to make you feel comfortable and confident to shop with us again!

🌐 INTERNATIONAL CUSTOMS You're responsible for understanding the import regulations for your country. Once the order leaves our premises, we can't be responsible for international customs delays. If your order is denied entry into your country, we suggest you attempt to get the items sent back to us, and we'll refund your order less the shipping cost and a 20% restocking fee.

🇺🇸 (US) ORDERS Once your order's fueled up and launched, you'll receive an email or text (subject to carrier or data rates) with your tracking number. Please allow up to 24 hours for it to enter the system.